Showroom Hours: M-F (8 to 5)

Privacy Policy

Who we are…

Our website address is: https://www.ShopECR.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.

Contact Forms

If you submit a contact form on our website, we collect the information you provide, including your name, email address, and message content. This data is retained for customer service purposes but is not used for marketing unless explicitly consented to.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we also set up several cookies to save your login information and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

eCommerce

We collect information about you during the checkout process in our store. This includes:

  • Products you’ve viewed: We use this to show you recently viewed products.
  • Cart contents: We track this while you’re browsing our site.
  • Shipping address: We require this to estimate shipping before you place an order.
  • Order details: When you make a purchase, we collect your name, billing and shipping address, email, phone number, payment details, and any account information if you create one.

We store your order data for processing transactions and fulfilling orders. Payment information is securely processed through third-party payment gateways, and we do not store credit card details.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the content if you have an account and are logged in to that website.

Google Analytics

We use Google Analytics to analyze website traffic and user interactions. Google Analytics collects data such as:

  • Your IP address (anonymized)
  • Browser type and device information
  • Pages you visit and actions you take on our site

This information helps us improve our website’s performance and user experience. You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

reCAPTCHA

This site is protected by Google reCAPTCHA to prevent spam and abuse. reCAPTCHA may collect hardware and software information, including:

  • Your IP address
  • Mouse movements and clicks
  • Time spent on a page

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Who we share your data with

We do not sell, trade, or rent your personal data. However, we may share certain information with trusted third-party services that help us operate our website and business, including:

  • Payment processors (e.g., Stripe, PayPal) to handle transactions securely.
  • Shipping providers to fulfill orders.
  • Analytics tools (Google Analytics) to improve our site.
  • Security tools (reCAPTCHA, spam detection services) to protect against fraud and abuse.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments automatically.

For users that register on our website, we store the personal information provided in their user profile. Users can see, edit, or delete their information at any time (except for their username). Website administrators can also see and edit that information.

WooCommerce order data is retained for accounting and legal compliance purposes.

What rights you have over your data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where we send your data

  • Visitor comments may be checked through an automated spam detection service.
  • Payment transactions are securely processed through third-party payment providers.
  • Shipping information is shared with delivery services to fulfill orders.

Your contact information

For privacy-specific concerns, you can contact us at:
ECR Office
25450 US 59 RD
El Campo, Texas 77437

Phone: 979-543-9039

Additional Information

How we protect your data

We use SSL encryption, firewalls, and secure servers to protect your data. Access to sensitive information is restricted to authorized personnel only.

What data breach procedures we have in place

In the event of a data breach, we will notify affected users and relevant authorities as required by law.

What third parties we receive data from

We may receive data from third-party payment providers, shipping services, and analytics tools to improve our services.

What automated decision-making and/or profiling we do with user data

We use automated tools for fraud detection, spam filtering, and order fulfillment. However, significant decisions affecting users are not made solely based on automated processing.

Industry regulatory disclosure requirements

We comply with all applicable privacy and data protection laws, including GDPR (for EU customers) and CCPA (for California residents).

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