Effective Date: January 1, 2025

At El Campo Refrigeration, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.



What Information We Collect:


When you visit ShopECR.com or contact us, we may collect:

• Your name, business name, email address, phone number, and mailing address — when you voluntarily provide it through a contact form, quote request, or direct communication
• Basic website usage data such as your IP address, browser type, and pages visited — collected automatically to help us improve your experience

How We Use Your Information:

We use your information to:

• Respond to inquiries and quote requests
• Schedule and coordinate service or installation appointments
• Process transactions and communicate about orders
• Improve our website and overall customer experience
• Send updates or communications you’ve opted in to receive

We do not use your information for any purpose beyond serving you and running our business.


How We Share Your Information:

We do not sell, trade, or rent your personal information — period. We may share it only with trusted third-party service providers who help us operate our business (such as email or scheduling platforms), and only under strict confidentiality. We may also disclose information if required by law.



Cookies:

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time, though some site features may be affected.



Data Security:
We take reasonable steps to protect your information from unauthorized access or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.



Your Choices:


You may request to access, correct, or delete any personal information we hold about you at any time. To opt out of marketing communications, simply contact us directly or use the unsubscribe link in any email we send.



Changes to This Policy:
We may update this policy from time to time. When we do, we’ll revise the effective date above. Continued use of ShopECR.com means you accept any updated terms.

We value your business and your privacy. Thank you for choosing El Campo Refrigeration.



Contact Us:
Questions or concerns? We’re happy to talk.